bohofeelings

If you did not receive a confirmation email with an order number, then either you entered the incorrect email address when placing the order, or your order did not process in our system. 

Please use the Contact Us page on the site to get in touch and we will look for the order and add the correct email address before resending confirmation.

We start working on your order as soon as we receive it, so we are unable to make any changes or modifications to an order after it has been placed and confirmed so make sure all entered information is accurate before ordering! 

You have up to 5 minutes to cancel your order from the time your order is completed. Please contact us at support@bohofeelings.com and clearly provide your name, email address and order number. If you cancel your order, it may take up to 10 days for your bank or card issuer to make your funds available to you again.

All discount codes must be applied during checkout, we cannot retroactively apply. Discount codes must still be active for it to apply and only one (1 x code) can be applied per order.

YES we do!! We offer tracking on all shipments. Please allow a maximum of 7 days for your tracking number to be updated after you receive your shipping confirmation via email. If you haven't received your tracking information 7 days after ordering, please send us an email and we'll send it to you as soon as we can!